Hello all,
I just wanted to take a moment to reflect on e-mail. As Freed's Bakery, along with the rest of the world, becomes more and more internet connected, and the more we recognize how significant the internet is to conducting a successful business in the new century, the more we are trying to be particularly attentive to the many e-mails we receive each day. We get requests for quotes on cakes, for information about we can (and cannot, which is almost nothing!) do, and other things. We are trying very hard to respond to our clients' e-mails the day we receive them, and at the very worst case, by the next day. Customer service is our watchword, and just because we are dealing with a new way to have to serve our clients, doesn't mean we are not just as concerned about it. So, for those of you who are reading this, and who have sent us an e-mail, rest assured that we take your requests for information very seriously, and are doing the best we can to give you what you need!

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